FAQ
GENERALL QUESTIONS
IS ATHENEE STUDIOS' SET SOLD SEPARATELY?
No, the C set of the Unfolding Collection cannot be sold separately, however the style is designed as a versatile 2-pieces set where the shirt & the skirt can be also worn as stand-alone pieces, adding 3 different looks to your wardrobe.
WHERE ARE ATHENEE STUDIOS PIECES MADE?
Athénée Studios pieces are crafted with the highest quality materials, design and workmanship. All Athénée Studios pieces are, proudly, 100% handmade in Athens, Greece.
What body measurements can Athénée Studios' sizing accommodate?
We are trying our best to create versatile- one of a kind pieces, that work for every body type.
For that reason the skirt of the C set, features a highly stretchy elastic waist band. If you are between sizes XS/S/M we suggest that you take size S-M, whereas for sizes from L onwards we suggest size L.
The S-M skirt will better accommodate waist measurements from 68- 78 cm, whereas L skirt fits best to waist measurements wider than 79 cm.
For further assistance regarding sizing, don't hesitate to contact us directly at info@atheneestudios.com
Shipping questions
Do you ship worldwide?
we currently offer international delivery to the following countries:
usa, canada, australia, new zealand, singapore, hong kong, malaysia, uae, bahrain, israel and the following european countries: austria, belgium, bulgaria, croatia, cyprus, czech republic, denmark, estonia, finland, france, germany, greece, hungary, ireland, italy, latvia, lithuania, luxembourg, malta, netherlands, norway, poland, portugal, romania, slovakia, slovenia, spain, sweden, and united kingdom.
in case your country of preference is not mentioned on the list above, kindly email us at info@atheneestudios.com for custom shipping options available.
all international orders are delivered by DHL express or hellenic posts service. You will receive your purchase in 1-3 business days after the order has been processed when ordering from Greece. For international orders, please allow 3-10 business days, depending on the shipping method you choose, for your package to arrive.
How much will I be charged for shipping?
-Domestic Orders : FREE
Domestic orders' shipping is currently free of charge on our website.
-International standard delivery: 15.00 €- 35.00 €
Depending on your country & courier company of choice.
HOW LONG IT TAKES TO RECEIVE MY ORDER?
Approximate shipping times depend on the country. Please allow 1-3 days for EU orders and 3-10days for international shippings.
Can I update/cancel my order or change my shipping address after placing it?
Yes, please contact us directly at info@atheneestudios.com as soon as possible.
How will I be able to track my shipment?
As soon as your items are shipped from our stock, you will receive an email with shipping information and a tracking number. You may click the link in the email to track your shipment. You may also easily track the order by entering the tracking number on the courier’s homepage.
International Taxes & Duties
Please note that once your order arrives in the country of destination, local guidelines apply and your order may be subject to country taxes and local duties. These taxes and duties are not included in your purchase price and are the responsibility of the customer. Please refer to your local postal office for rates or calculate expected duties and taxes.
Returns questions
HOW DO I RETURN AN ITEM?
In case what you received wasn't quite what you were looking for, don't hesitate to contact us at info@atheneestudios.com to start your return process.
In order to return a purchase, your item (s) must:
- be returned within 14 days of your delivery date
- be in its original, unused, unaltered, and unwashed condition
- be returned with original tags and packaging
Return shipping costs are the responsibility of the customer, as we cannot currently refund shipping fees.
Check our Shipping & Returns page for more information regarding our Returns Policy.
HOW MANY DAYS DO I HAVE TO RETURN AN ITEM?
We hope you are happy with your purchase. However, should what you received, not be quite what you were looking for, you have the option to return it within 14 days of the order being delivered, for a full refund or exchange. Don't hesitate to contact us at to start your return process.
CAN I EXCHANGE MY ITEM?
Unfortunately we do not offer exchanges at this time, however, we do accept returns. The items should be returned as suggested and then, a new order can be placed, for the appropriate item.
HOW LONG DOES IT TAKE FOR A REFUND TO BE ISSUED?
Refunds will be made within 5 working days of receipt of the returned goods. Your bank may take up to 7 working days to credit your account. Refunds will be credited to the original purchaser’s credit card. Please note shipping costs are not refunded unless items are faulty.